Terms & Conditions

Last updated: March 1, 2026

1. Acceptance of Terms

By accessing or using Cookies Privacy Manager ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use the Service.

2. Description of Service

Cookies Privacy Manager provides a cookie consent management platform including an embeddable consent banner, consent record storage, reporting tools, and related services.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

4. Subscriptions and Billing

Subscriptions are billed in advance on a monthly or annual cycle. Payments are processed securely via Stripe. You may cancel at any time; cancellation takes effect at the end of the current billing period.

4.1 Automatic Renewal

All paid subscriptions renew automatically at the end of each billing period (monthly or annual, as selected at signup) using the payment method on file, until cancelled by you. By subscribing, you expressly authorise us — and our payment processor, Stripe — to charge your payment method for each renewal at the then-current price. You may cancel auto-renewal at any time from your billing dashboard; cancellation takes effect at the end of the current paid period.

4.2 Statement Descriptor

Charges from Cookies Privacy Manager will appear on your bank or credit-card statement under a descriptor beginning with "CPM*" (for example, "CPM* COOKIES PRIVACY"). If you do not recognise a charge, please contact billing@cookiesprivacymanager.com before disputing the transaction with your card issuer.

4.3 Refund Policy

All payments are final and non-refundable. When you cancel your subscription, you will retain access to all paid features until the end of your current billing period, after which your account will revert to the free tier. No partial refunds, credits, or prorated refunds will be issued for any unused portion of a subscription period.

A 14-day free trial is available before any paid subscription begins. You are encouraged to evaluate the Service during this trial period; no charge is made until the trial converts to a paid subscription, and you may cancel during the trial at no cost.

4.4 Chargebacks and Payment Disputes

Before initiating a chargeback, dispute, or reversal with your card issuer or bank, you agree to first contact us at billing@cookiesprivacymanager.com and allow us a reasonable opportunity (no fewer than seven (7) business days) to resolve the matter directly. We retain detailed records — including order confirmation emails, account login history, feature usage, and consent records processed on your behalf — that constitute evidence of the Service having been delivered as agreed.

You acknowledge that (i) the issuance of an order confirmation email at the time of purchase or renewal, (ii) continued access to and use of the Service, and (iii) the absence of a support request prior to a disputed charge are each, individually and collectively, evidence that the Service was delivered. Any chargeback initiated without first contacting us, or for a charge corresponding to a billing period during which you accessed the Service, may be contested by us with this evidence.

In the event of a chargeback found by the card network to be invalid or fraudulent, we reserve the right to (a) suspend or terminate your account, (b) recover the disputed amount plus any associated chargeback fee imposed by the card network or Stripe, and (c) refer the matter to a collections agency. Re-enrolment after an invalid chargeback may require pre-payment by alternative means.

5. Acceptable Use

You agree not to use the Service for any unlawful purpose, attempt to reverse-engineer the platform, interfere with our infrastructure, resell without consent, or deploy the embed code on sites you don't own.

6. Data and Privacy

You retain ownership of your data. By using the Service, you grant us the right to process your data as necessary to provide the Service.

7. Compliance Responsibility

You are responsible for ensuring your use of the Service complies with applicable laws. Cookies Privacy Manager provides tools to assist with compliance but does not provide legal advice.

8. Service Availability

We target 99.9% uptime but do not guarantee uninterrupted availability. We are not liable for losses arising from service interruptions.

9. Intellectual Property

All software, designs, and content comprising the Service are our intellectual property or that of our licensors.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability shall not exceed the amount paid by you in the 3 months preceding the claim.

11. Termination

We may suspend or terminate your account for breach of these Terms. You may terminate your account at any time via your billing settings.

12. Changes to Terms

We may revise these Terms at any time. Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which we are incorporated.

14. Contact

For questions about these Terms, contact us at our contact page.